Answers to your most common questions. Because everyone could use to save some time!
Typical lead times are 6-8 weeks! Our lead times vary depending on order complexity and product backlog, so please contact your dealer or our customer service team to confirm!
McIntyre currently offers custom glaze and size options at additional cost and a nonrefundable Glaze Lab Fee. All custom jobs requests must be approved by the production manager prior to submittals.
At this time, complete orders can only be placed through our customer service team or with one of our Trusted Retailers.
Order samples online here or through your local dealer. Please see the Retailers page for the dealer closest to you.
Due to the wide range of colors, shapes and sizes - McIntyre only has 3x3 samples sizes in stock and ready to ship. All other sizes and shapes are made to order.
If there isn't a local dealer near to you, homeowners can order direct from the factory. Please contact the customer service team to start your order.
Yes! If you are not working with a dealer, you can order your materials direct from the factory. Please reach out to the McIntyre team to order.